Semotus Solutions keeps your field service, wirelessly serviced.

Products: Hip Link,One Way Gateway, Two Way Gateway, Group Messaging, and Custom Solutions

Semotus Solutions provides products and services for wireless workforce management that enable a service organization to expertly schedule, monitor, report, and measure field service activity.

These solutions are supported on a wide variety of wireless platforms such as PDAs, two-way pagers, and WAP-enabled cell phones.

Field Service Organizations using wireless data communications can benefit by:

• Improving service response to customer needs by enabling dispatchers to communicate in near real-time with technicians in the field.
  
• Completing more calls on the first visit by giving technicians access to technical data and inventory information on site (on-line technical documentation: diagnostics, schematics, diagrams, etc.).
  
• Increasing technician productivity through more efficient job scheduling and prioritization.
  
• Improving a billing cycle by automatically initiating an invoice as soon as a job is completed and providing access to on-line credit authorization.