Facilities

Like with every system, process, and operation, CrossCom is committed to best practices and continuous innovation at its facilities. Each facility has state-of-the-art technological and physical infrastructures, with the equipment and systems to support our services as effectively as possible.

CrossCom Headquarters

Corporate Headquarters – Buffalo Grove, Illinois

  • Executive, administrative, project and account management personnel
  • Staging and configuration
  • Shipping, receiving, and warehousing
  • Digital repair and refurbishment 
  • Support Desk – Level 1, 2, and 3 technicians 
  • Asset management and integration
  • Data center
CrossCom Headquarters

Logistics Center – Memphis, Tennessee (near FedEx hub)

  • Primary shipping, receiving, and warehousing center
  • Staging and configuration
  • Repair and refurbishment of defective equipment
Tulsa Offices

Support Desk – Tulsa, Oklahoma

  • Primary Support Desk – Dispatch, Level 1, 2, and 3 technicians

Depot Facilities – 180 nationwide

  • Replacement parts and equipment for 4-hour and same-day service level agreements

By investing in our facilities and operating them with governed processes, our services – encompassing Staging and Configuration, Deployment and Installation, Maintenance, and Repair – deliver consistent quality and results.

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The CrossCom Difference

  • Unmatched dedication and commitment to customers’ success
  • Actual accountability
  • Value creation and innovation
  • A field service network of tenured technicians
  • Real results