Differentiators

Customers choose us – and choose us repeatedly – for our differentiators: the reasons CrossCom is unique to the competition and other solutions providers supporting distributed technologies in stores and similar environments. We’re proud of our differentiators and how they define our unique value proposition:

35 Years Experience 35 years experience and focus on the challenges of providing technology to retail and similar distributed environments

Single Point of Contact Governance: evidenced-based analytics leading controlled processes and solutions with a single point of accountability.

A Dedicated TeamPeople who are dedicated to creating and delivering innovative solutions that provide continuous improvement and value to customers and industries CrossCom serves

Closed Loop InventoryOptimal asset management through closed-loop inventory and Harvest Model maintenance programs

To Real time visibility and transparency with real-time reporting to current and historical data to track trends.

Single Point of Contact A tenured team  who leads the organization with a commitment to the company’s long-term viability, team members’ individual growth and accomplishments, and the success of the customers and industries CrossCom serves. 

5 Star ServiceOwnership of issues, their risks and consequences, and the complete creation and delivery of the best possible service and support solutions to solve issues and create measurable and repeatable improvements and value

Creative IdeasInnovation – continuous creation of industry thought leading solutions, systems, operations, and processes that provide real, measurable and repeatable customer and industry value, including a Distributed Field Service Network, an adaptive sourcing model, and predictive data analyses and support

Map with Push Pin The only field service technician network completely staffed by local vendor partners’ with W-2 employees who average 12 years of serving CrossCom customers providing complete scalability and flexibility for sustainable value creation

Veteran Support Ribbon A commitment to employing veterans directly and through the Distributed Field Service Network

Differentiators are only as good as the value they deliver – check out our Results.