Mission, Vision, & Values

We’re serious about success – ours, our customers, the industries we serve, and our employees and partners. CrossCom’s mission, vision, and values reflect our commitments and how we deliver on success for everyone.


CrossCom’s mission is to employ our diligence and commitment to process and problem solving to provide technology support solutions that deliver measurable and repeatable business improvements and long-term value to our customers and to CrossCom.


CrossCom’s vision is to be a technology support change agent for the industries it serves, helping businesses accomplish financial and market share gains through best practices and a commitment to success that deliver thought leading solutions.


CrossCom’s core values are to:

  • Demonstrate absolute honesty in the workplace.
  • Promote responsibility for all decisions, actions, and outcomes.
  • Promote relationships of trust and respect with team members, peers, customers, field service representatives, suppliers, and management.
  • Serve all customers with uncompromising attentiveness.
  • Continually learn, adapt, and grow.
  • Meet all commitments by doing each job right the first time.
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The CrossCom Difference

  • Unmatched dedication and commitment to customers’ success
  • Actual accountability
  • Value creation and innovation
  • A field service network of tenured technicians
  • Real results